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 Post subject: Vrocosport
PostPosted: 17 May 2010, 18:02 
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I have ordered three rubbers and glue from Vrocosport two months ago.I haven't received them.I sent them at least ten mails but they haven't answered them.At the end ,after one and half months the parcel came but only two rubbers and glue was in it.I asked about the missed rubber but again no answer.After two or three days they answered my mail and said that they are going to send.My lost rubber hasn't come yet and they don't answer my mails.Do you think Vrocosport is reliable internet shop?


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 18:17 
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Yes, they are. My favourite shop in the Netherlands. Thieu normally helps a lot if you have a problem, and I'm very surprised to hear this happen. Normally I receive my stuff within 2 days.
What did you order if I may ask?

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:11 
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cstt wrote:
Yes, they are. My favourite shop in the Netherlands. Thieu normally helps a lot if you have a problem, and I'm very surprised to hear this happen. Normally I receive my stuff within 2 days.
What did you order if I may ask?

I have ordered 2 Dr Neubauer Leopard,1 stiga Destroyer and water based glue.They sent except Stiga Destroyer.I have sent at least ten mails in English but I have received a single mail.That's all.Another strange thing is although I have ordered from their English written site they answered my mail half English ,half another language,I think in Netherland language.They have written something in front of Destroyer with that language and I don't understand anything.Thanks


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:19 
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Fadil Olguner wrote:
cstt wrote:
Yes, they are. My favourite shop in the Netherlands. Thieu normally helps a lot if you have a problem, and I'm very surprised to hear this happen. Normally I receive my stuff within 2 days.
What did you order if I may ask?

I have ordered 2 Dr Neubauer Leopard,1 stiga Destroyer and water based glue.They sent except Stiga Destroyer.I have sent at least ten mails in English but I have received a single mail.That's all.Another strange thing is although I have ordered from their English written site they answered my mail half English ,half another language,I think in Netherland language.They have written something in front of Destroyer with that language and I don't understand anything.Thanks

Here is what they have written- Stiga destroyer Onvoldoende voorraad(op voorraad o )


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:19 
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Vrocosport is our club's official supplier, so we order a lot there. However for my personal use I always go to presports.com as Vroco more often than not will not have the rubbers I want in stock (although they do show them on their website) and the delivery time can be up to eight weeks for some of the Chinese rubbers. Presports is not only 40-50% cheaper, but gets the rubbers to me in three days. Quite sad actually that ordering from Malaysia is both cheaper and faster than ordering in my own country.

PS: Onvoldoende voorraad means insufficient stock.

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:21 
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Article not in stock is what it says :)

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:22 
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Fadil, if you want I can call them for you and ask them what the delay with your order is. If you'd like me to call them PM me your order number.

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 20:49 
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wfberkhof wrote:
Fadil, if you want I can call them for you and ask them what the delay with your order is. If you'd like me to call them PM me your order number.

Thank you very much ,friends. wfberkhof,they don't answer my mails so if you help I will be glad. Here is what it is written in my account.Name- Fadil Olguner,Internet Order number-6640 ,date-04.03.2010.I paid the price of Stiga Destroyer in March.Thanks again


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 21:48 
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Hi Fadil,

They said that they expect the Stiga shipment early next week, so it will be shipped then. Should you not have heard from them by the end of next week let me know and I'll go call them again.

Wilfred

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 21:55 
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wfberkhof wrote:
Hi Fadil,

They said that they expect the Stiga shipment early next week, so it will be shipped then. Should you not have heard from them by the end of next week let me know and I'll go call them again.

Wilfred

Thank you very much, Wilfred


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 22:01 
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I am sorry to hear this about Vrocosport. I used to order from them regularly, they threw in extra stuff and their prices were excellent as well as the communication. When I was dealing with them I generally talked to one of the daughters.....sorry to hear that things have deteriorated.
tOD


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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 22:15 
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Why do you get the chicks and I the father? :rofl:

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 Post subject: Re: Vrocosport
PostPosted: 17 May 2010, 23:36 
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cstt wrote:
Why do you get the chicks and I the father? :rofl:


Sorry to butt in, but your statement made my day. :rofl:

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 Post subject: Re: Vrocosport
PostPosted: 18 May 2010, 01:06 
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Glad I could at least one person happy :clap:

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 Post subject: Re: Vrocosport
PostPosted: 18 May 2010, 04:54 
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cstt wrote:
Why do you get the chicks and I the father? :rofl:


I'd like to think it's because of my good looks, wit and charm, but even I am not that delusional.
tOD


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