OOAK Table Tennis Forum

I've got defect blade which seem like used blade with my latest order but Eacheng said I've used that blade and they will not send me the new one.

Thats odd Ive done multiple orders with them and Ive never had problems

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Blade: Donic Def Play Senso
FH: Tenergy 05 1.7
BH: TSP Curl P1R 1.0

I've also bought from eacheng many times over the years and never had a problem with them.

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I'm always in the dark, but the Dark sheds lights upon everything!! Beauty is only pimple deep! Beauty is in the eye of the pipholder!
S/U 1: Blade: Bty Gergely . FH Black Andro Rasant 2.1 . BH Red Tibhar Grass Dtecs
S/U 2: Blade: Bty Gergely . FH Black Hexer+ 2.1 . BH Red GD Talon
S/U 3: Blade: Bty Gergely . No rubbers...thinking of adding Red Dtecs and Black Rasant
Aussie Table Tennis Shop / Aussie Table Tennis Facebook Page / Equipment Review Index / Read my Reb Report Blog: click here.

Over the years I bought for more than 1000 $ stuff from them and had no problems. Only the last two times it took 4-5 weeks instead of the usual 2-3 weeks.

I have purchase value with Eacheng more than 2000US$ and never got trouble also but I don't quite understand why this time I got defect blade and they denied to respond for exchange.

Well that's silly of them if you are such a good customer. If they did that to me, I'd wipe them.

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I'm always in the dark, but the Dark sheds lights upon everything!! Beauty is only pimple deep! Beauty is in the eye of the pipholder!
S/U 1: Blade: Bty Gergely . FH Black Andro Rasant 2.1 . BH Red Tibhar Grass Dtecs
S/U 2: Blade: Bty Gergely . FH Black Hexer+ 2.1 . BH Red GD Talon
S/U 3: Blade: Bty Gergely . No rubbers...thinking of adding Red Dtecs and Black Rasant
Aussie Table Tennis Shop / Aussie Table Tennis Facebook Page / Equipment Review Index / Read my Reb Report Blog: click here.

Wow I just realised that this is one of the most expensive sports to play

Anyway, I have made a transaction from eacheng and everything went smoothly, have you taken a picture of the blade and emailed them?

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Xiom Zetro Quad
FH: Tibhar 1Q XD
BH: Yasaka MarkV XS

You should try golf or trap shooting...then you will know what an expensive sport is!

 

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Giant Dragon Kris Special : RITC 802 w/Dawei 2.2 35d fh : : Donic Blue Fire M3 2.0 black bh
Member of Charlotte Table Tennis Club, Charlotte, North Carolina, USA
Visit Charlotte Table Tennis Club on Facebook

Yes, I've sent email with picture to them before and clearly stated in email that "I FOUND WHEN I UNPACK PARCEL" but they blame me as I use that blade which I found some glue remained on blade surface after unpack parcel.

Now it is in process claim by Paypal but no further progress from Eacheng.

Wow, it make me headache, seem like they don't care customer who has purchase volume over 2000US$ as VIP member.

Could you post the picture of the blade here? That would make things a bit clearer.

Is there actually something wrong with the blade, or does it just look like it's been used before?

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OOAK Table Tennis Shop | Re-Impact Blades | Butterfly Table Tennis bats
Setup1: Re-Impact Smart, Viper OX, Victas VS 401 Setup2: Re-Impact Barath, Dtecs OX, TSP Triple Spin Chop 1.0mm Setup3: Re-Impact Dark Knight, Hellfire OX, 999 Turbo
Recent Articles: Butterfly Tenergy Alternatives | Tenergy Rubbers Compared | Re-Impact User Guide

I claimed for major defect, blade surface damaged as picture shows.

I don't care for remained glue on blade surface but the damage is unacceptable.

Looks bad.... I dont know why they wouldnt replace that.

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Xiom Zetro Quad
FH: Tibhar 1Q XD
BH: Yasaka MarkV XS

Yes I agree, that is totally unacceptable

Send them a link to this thread, perhaps that will make a difference.

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OOAK Table Tennis Shop | Re-Impact Blades | Butterfly Table Tennis bats
Setup1: Re-Impact Smart, Viper OX, Victas VS 401 Setup2: Re-Impact Barath, Dtecs OX, TSP Triple Spin Chop 1.0mm Setup3: Re-Impact Dark Knight, Hellfire OX, 999 Turbo
Recent Articles: Butterfly Tenergy Alternatives | Tenergy Rubbers Compared | Re-Impact User Guide

haggisv,
Thank you for advice.

However, picture as I posted here was already communicated to Eacheng but seem like they don't understand.